These days it is as important to have a strong web presence as it is a functioning workforce. Without an online presence you risk losing out on sales, leads and the awareness your brand may deserve. Choosing the right web design agency or Ecommerce web agency is critical in not only gaining web visitors and leads, but also converting them into actual customers.
A truly great website, like our recent client deliveries, should have exceptional user experience whilst meeting all of your business needs. It should provide your customers with the information they need to make an informed purchase/engagement decision, whilst simultaneously moving them down your sales funnel and capturing all their details.
With so much to consider, your best bet would be to hire a professional to take care of your web design. Here are some tips to help you choose the right web design company.
When deciding on the right web design agency, it's imperative to ascertain the type of website you actually need.
Websites vary in the features that they offer; e-commerce websites have completely different goals and elements than standard brochure sites (sites that advertise services). E-commerce websites come with features that allow you to track your orders, create product descriptions, wish lists, a shipping and information page, and much more.
For a brochure website, you may be looking more at UX/UI, clear information/content and seamless communication between customers via forms or chatbots.
Since it can be tricky to determine the exact features that you need, you should at least figure out what you want to achieve with your website such as brand awareness, sales or engagements etc.
When engaging with a web design agency, it's imperative to communicate your requirements specifically, so the agency can fully consider and spec your new website.
It's a good idea to look at the web agencies website and research how they work to ensure their process and the way they work aligns with your own company.
Also, keep in mind that the web design agency that you hire is one that you will probably use for years to come. Switching from one developer to another can cost your business a lot of money and time, which is why you should be sure of their quality.
Level of Support Needed
Before hiring a web design company, another thing that you should think about is the level of support that you will need. Websites usually need to be updated regularly, depending on the type of business that you run. Figure out if you will be able to upload new products or extract sales reports on your own, or if you will need someone to help you out with the technicalities of the website such as hosting etc.
Keep in mind that after you launch the website. Find a company that will offer you all the support and tools that you need to keep your website running properly. Something else to consider is looking for a web agency that also offers SEO services to future proof your site against algorithm changes and keep you competitive without the issue of finding a digital marketing agency that will not have the knowledge of your site build etc.
Case Studies and Industry Expertise
As with any service provider, it's worth researching different ones to ensure the quality of work is high and ascertain whether the company has prior experience in the industry you're in. For instance, it's definitely worth engaging with web agencies that have prior experience in developing Ecommerce websites rather than ones that have only really produced brochure sites.
Your web design is critical to user experience and helps set the tone for new and potential customers; it may be the chance to convert prospective clients into real-time buyers. However, designing a website can get very complicated; with the endless features to consider, various templates to choose from, and the numerous things to keep in mind, it may feel overwhelming. This is why you need to know how to choose the right web design company for the job.