We oversee all of your Social Media accounts while you do what you do best - managing your business. We manage in-bound enquiries and engagement, in addition to increasing your audience through a variety of Social Media marketing techniques.
Building brand recognition and loyalty on Social Media provides lasting benefits for your business, but it also requires a serious commitment.
Social profiles should be generating content, staying responsive and building a community across a multitude of channels every day - however the process can be extremely demanding with everything else going on in the day to day running of your business.
Neglected Social Media accounts aren’t neutral - they can seriously erode consumer confidence if you miss out on customer service opportunities or leave an important message unanswered. It's vital that your social media platforms such as: LinkedIn, Facebook, Twitter & Instagram are updated frequently with valuable content that relates to your company.
Here’s what we will do for you when managing your Social Media accounts:
We’ll start off by getting to know you, and what it is you’re hoping to achieve on social media.
You may be starting from scratch, or perhaps you have an established presence in need of renovation? We’ll research your business and its industry and take an in-depth look at all of your options to see what’s working, what’s not, and where the opportunities are for content going forward.
Keeping up with a packed schedule of updates takes time. Crafting consistently quality updates takes even longer. Our Social Media experts will lift the load from your shoulders so that you can deliver reliable, compelling content to your audience across all of your channels.
We will create 1-month’s worth of social media content in advance, allowing space for spontaneous and trending posts when necessary. This content will be presented to you for sign-off in our scheduled weekly/bi-weekly meetings.
We are able to manage the activity of your Social Media accounts on a daily basis, keeping a close eye on how your business accounts are performing.
If we receive any enquiries, we’ll be sure to direct them to the appropriate personnel in your company.
Our campaign management enables us to track insights on a monthly basis such as: Likes, follows, shares and other engagements on your posts or profiles. We generate a report at the end of each month looking into the results that each platform has achieved in the last 28 days.
We will schedule weekly/bi-weekly meetings, depending on whichever is necessary. These meetings will take place to discuss progress and brainstorm new ideas.. The final meeting of the month will allow us to acquire your sign-off for the following month’s social media content.